Order Processing:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Estimates:

Domestic (USA): 5-8 business days.

International: 10-20 business days (depending on customs).

Note: If we are experiencing a high volume of orders, shipments may be delayed by a couple days. Please allow additional days in transit for delivery. As well as orders in the chinese new year must get delayed.

Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout. We offer Free Shipping on all orders.

Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:
Mellow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).